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How to Regain Access to Your Website

Site Management

How to Regain Access to Your Website

Keeping Your Website Accessible When Team Members Change

Last updated on 12 May, 2026

If you've been asked to help manage your church or school website but don't have access yet — and there's no current Site Admin available to add you — you can request access directly through Adventist Connect.

For security reasons, Adventist Connect requires authorization to grant admin access to a new user.

Steps to Regain Access

  1. Contact Support: Reach out to the Adventist Connect support team to request access to your domain. Please include also the name of your church or school.

  2. Provide Verification: You must provide authorization from an approved church, school or conference leader. We require an email from one of the following individuals confirming you are authorized to administer the website:

    • The local pastor, principal, first elder, church clerk or church treasurer.

    • A Conference official using an official conference email address. Some common conference officials include the Conference Clerk, Communication Director, Education Superintendent.

    • Please make sure that the email includes your name and also the email address to be used for your account.

Once our team receives this verification, we will grant you admin access to the website dashboard.

How to Contact Adventist Connect

Email: support@adventistconnect.org

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