Password Reset Methods

Method 1: Using the "Lost Your Password" Feature

  1. Navigate to your ministry's website's login page
    • URL: https://yourministry.org/login
  2. Click on the "Lost your password?" link located below the login fields
  3. Enter either:
    • Your username
    • The email address associated with your account
  4. Check your email inbox for a password reset link
  5. Click the password reset link in the email
  6. Create a new, strong password
    • Use a combination of uppercase and lowercase letters
    • Include numbers and special characters
    • Aim for at least 12 characters

Method 2: Direct Password Change (for Administrators)

If you have administrative access:

  1. Log in to your WordPress dashboard
  2. Navigate to Users > All Users
  3. Click on your username
  4. Scroll to the "New Password" section
  5. Click "Generate Password" or manually enter a new password
  6. Verify the password strength indicator
  7. Click "Update User" to confirm the change

Security Recommendations

  • Always use unique, complex passwords
  • Enable two-factor authentication when possible
  • Never share your login credentials
  • Regularly update your password

Troubleshooting

If you cannot reset your password:

  • Verify your email is correctly configured
  • Check spam/junk folders for reset emails
  • Contact us for additional support