Custom Email Service / MX Records

TL;DR

Access Domain page

Open your dashboard and select your domain.

Change email service

Hover and click on Change Email to see options.

Select service

Choose Google, GoDaddy, or Custom and enter required details.

Save settings

Follow instructions and save your changes.

Verify functionality

Refresh and send a test email to ensure it works.

These instructions only apply if your domain is fully hosted by Frame. If you only pointed an A record to our IP address, you will need to make the changes on your domain registrar or name servers.

Let's Do It Together!

Step 1: Access Your Dashboard

Open your dashboard.
Navigate to Domains and select the domain you want to update.

Step 2: Change Email Service

Hover over the domain to reveal the Change Email Service option.
Click Change Email to see available options.

Step 3: Choose Your Email Service

Select Google, GoDaddy, or Custom option.
If choosing Google, enter the Google google-site-verification= text record value from your Google Workspace account.

Step 4: Save Your Settings

For GoDaddy, follow the instructions provided.
Save your settings and exit.

Step 5: Add Custom MX Records

Gather custom MX records from your host and note the priority, usually zero.
Remove old records as necessary, then save your changes.

Step 6: Verify Changes

After saving, exit the settings.
Refresh your site and send a test email to confirm functionality.

Troubleshooting

Email not working after update

Check MX records and ensure they are correctly configured.

FAQ

How do I find my Google text record?

Check your Gmail Workspace domain settings for the `google-site-verification=` text record value.

What if I choose Custom?

Use the custom MX records provided by your hosting service.