Welcome to Our Ministry!
Safe Place Services is dedicated to helping our churches and work places be safer for children and vulnerable people.
Safe Place Services contributes to a culture of awareness and safety by providing the following services:
- Helps raise awareness and a sense of responsibility about sexual abuse and misconduct and child protection in churches and church institutions by disseminating information to members, employees, congregations and administrators
- Supplies education and training resources
- Arranges for appropriate support to be given to complainants, persons subject of allegations, ministers, local churches and conferences
- Operates and maintains the 1800 number
- Writes policy and procedures in the area of sexual abuse/harassment and child protection for local churches, conferences, unions and the division and associated organisations
| Safe Place Services Support Line (free phone): | General Enquiries and Information: |
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| Australia | 1800 220 468 | Phone: | 02 9487 5833 |
| Norfolk Island | 1800 1410 | Email: | Send us a message online |
| New Zealand | 0800 442 458 | Fax: | 02 9487 5844 |
| Write to: | The Director PO Box 650 Wahroonga NSW 2076 |
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- Enquiries or complaints can be made through the free phone.
- This is not a crisis number and is not always answered immediately, however, callers can leave their name and/or contact number and calls are generally returned within 24 hours.
- The phone is staffed by trained professionals who can listen to the caller and assist with options that are available to them.
- If callers decide they want to take further action, the contact person will explain the following:
- The church's procedures for dealing with such complaints
- The availability of pastoral support services
- The right to seek legal or civil action
- The obligation of the contact person to report all allegations of child sexual abuse or harassment to local statutory authorities
- Confidentiality