Welcome!

About Us

Safe Place Services is dedicated to helping our churches and work places be safe for children and vulnerable people.

Safe Place Services contributes to a culture of awareness and safety by providing the following services:

• Helps raise awareness and a sense of responsibility about sexual abuse and misconduct and child protection in churches and church institutions by disseminating information to members, employees, congregations and administrators
  
• Supplies education and training resources
  
• Arranges for appropriate support to be given to complainants, persons subject of allegations, ministers, local churches and conferences
  
• Operates and maintains the 1800 number
  
• Writes policy and procedures in the area of sexual abuse/harassment and child protection for local churches, conferences, unions and the division and associated organisations

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Safe Place Services Support Line (free phone):		General Enquiries and Information:
Australia	1800 220 468	Phone:	02 9487 5833
Norfolk Island	1800 1410	Email:	Send us a message online
New Zealand	0800 442 458	Fax:	02 9487 5844
		Write to:	The Director PO Box 650 Wahroonga NSW 2076

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• Enquiries or complaints can be made through the free phone.
  
• This is not a crisis number and is not always answered immediately, however, callers can leave their name and/or contact number and calls are generally returned within 24 hours.
  
• The phone is staffed by trained professionals who can listen to the caller and assist with options that are available to them.
  
• If callers decide they want to take further action, the contact person will explain the following:

• The church’s procedures for dealing with such complaints
• The availability of pastoral support services
• The right to seek legal or civil action
• The obligation of the contact person to report all allegations of child sexual abuse or harassment to local statutory authorities
• Confidentiality